At Re:Crave, we see gifting as a collaborative effort, where each of us, in the process plays a crucial role. As the bridge between clients and vendors, ensuring quality is paramount. Here’s how we maintain and ensure it!

Strict Vendor Screening

Unlike some online marketplaces, we do not automatically list all who sign up as vendors. We have a vetting process to verify vendors’ business credentials, review their product quality, and assess their operational standards. Only vendors meeting our criteria are approved and recommended to our clients. 

Consistent Quality Checks

Initial approval is just the beginning! We perform regular quality checks on gifts to ensure they maintain high standards over time. This ongoing process upholds consistency, so you can rest assured that you receive top-quality products.

Transparent Communication

We believe that honesty is the best policy at Re:Crave. We prioritize transparent, effective communication between client and vendor. Open communication helps align exThanks to open communication, all parties involved are better able to align expectations, address issues, and achieve their goals. With this, we also hope to foster stronger relationships that will lead to long-term partnerships and a smoother gifting experience!

Collecting Customer Feedback

Not forgetting the customers, who are the end users of the gifts! To help vendors with the changing landscape of gifting, or to hone in on specific demographics, we collect, analyze, and share customer feedback with our vendors. With this information, our vendors are able to make informed decisions, and offer items that are in line with market trends/expectations, or cater to certain niche demographics as well. With constant improvement and necessary adjustments, our gifts aren’t just high-quality, but relevant too!

Your gifting experience starts here: shop with us today, and let us work with you on picking out the best, most suitable gifts!